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Définir un plan de carrière stimulant pour son équipe Customer Success
Les Customer Success Managers ont un rôle pivot au sein de l'entreprise, ce qui les amène à développer diverses compétences et peut ouvrir à des parcours variés ensuite. Il est donc intéressant d'aider un collaborateur à se projeter sur les évolutions...
- customer
- customers
- business
- b2b
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Why the ShapeUp method just wasn't for us
Meet Roland Lacroute, Engineering Manager at Trustpair.
- development
- engineering
- experience
- shapeup
- tech
- methodology
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How does Trustpair leverage data to fight wire transfer fraud?
Meet Cyril Rondeau, Head of Product at Trustpair, building a thriving technology to prevent companies from a major financial and reputational risk : wire transfer fraud!
- data
- product
- fraud
- saas
- customers
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How feedback makes the most out of a candidate experience ?
Recruitment is no longer a simple matter of swelling the ranks of the company, but a real concern in finding and convincing the best talents needed to join the team. The key to success lies in two words: feedback and experience. Let’s focus on how...
- people
- recruitment
- feedback
- interview
- candidate
- experience
- talent
- process
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How can Sales Reps reach their goals without having to cold call ?
In most companies, Marketing and Sales teams always feel the same pain: marketing doesn’t bring in enough leads, while sales don’t process them quickly enough. However, sales and marketing teams must work in harmony, through recurrent communication,...
- sales
- customer
- saas
- b2b