The Trustpair Candidate Guide
Want to know what to expect during your interviews with Trustpair? Read on to get prepared!
Welcome to Trustpair! This guide walks you through each interview step: what to expect, and why it matters, so you’re set up for success. We’re here to answer your questions and support you along the way!
Our Candidate Journey
Our process is consistent, structured, and embodies our values and impact culture. Because equity matters here, every candidate for every role goes through the same four-step process.
Each stage is a different discussion to explore your profile, skills, and potential. You’ll meet several key people to get a real feel for what it’s like to work at Trustpair. Our average time-to-hire is 35 days (from application to offer), and if you need extra time or any special accommodations, we’re happy to make them.
Get prepared for each interview
Screening Call
This is a 30 minute discussion with our Talent Acquisition team.
We'll get to know one another better; discussing your experience, the role you have applied for and sharing information & context on Trustpair.
This call is as much for you as it is for us - assessing the mutual feeling & motivation is key here!
Top tips: show curiosity, understand our company's mission, share your motivation and ask questions!
Experience Interview
Here, you’ll meet your future manager in a 1-1 interview.
Expect a deeper discussion about your experience, past achievements and future aspirations. This is the ideal moment to ask any detailed questions about the job you’re interviewing for.
Your future leader will be the one to support you in all of your achievements, so it's an important stage!
Top tips: share concrete examples of experience (we use the STAR methodology), use data to tell your story and impact, be transparent but concise.
Case Study
Here is where we assess your hard skills relating to the role.
Each case study has one goal in mind: to understand how you would approach a role-specific scenario and to see the strategic recommendations you’d provide. This is usually done via a live exercise, or technical test done on site, to save you needing to prepare at home in your own time.
Coffee Fit
Now that the technical rounds are out of the way, we want to tell you more about Trustpair's culture!
You’ll have a chat with two future colleagues who are Trustpair ambassadors. The discussion will be based on our values, with structured questions used to assess the fit. We'll give you great insight on how our Trusteam bring our values to life through the work they do.
Cofounder Interview
You’ve made it to the last step, congrats!
By now, you’ve met quite a few people in our team and hopefully learned a lot of exciting things about Trustpair. There’s just one last meeting to have, and that’s with the very people who built the company: our Co-Founders!
This final interview centers around our long term strategy, aspirations & the impact you'll bring in your future role.
FAQ
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We aim to respond within 2 working days.
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Absolutely! All interviews are scheduled based on availability. Certain stages are held on site or by video call. We understand everyone has commitments and are happy to accommodate!
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We try to be as efficient as possible through the process, and aim to give you feedback no later than 2 days after each step.
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During our interview we’ll share an interactive organization chart with you, which was prepared especially for our candidates!
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Each of our job offers state the remote policy, just look at the job description of the role you're interviewing for.
Overall, we’re quite flexible when it comes to working hours, it’s just a matter of discussion with your team, manager and other stakeholders. We value work-life balance highly, so it’s important for us that our employees are fulfilled.
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We’re so glad you asked! Learn more about how it began, right here.
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- Our careers site has lots of information on life at Trustpair
- Our content team frequently post on our LinkedIn page
- And finally, our Welcome To The Jungle page
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At Trustpair, we’re a collaborative, curious, and purpose-driven team.
We work in a fast-moving environment, but with a strong focus on impact, integrity, and learning. You’ll find clear ownership, a lot of autonomy, and managers who are here to support your development. -
Our headquarters are in Paris, and we also have an office in New York City.
Depending on the role, you may be based in one of these offices, work in a hybrid way, or in some cases fully remote. The work location and level of flexibility are always specified in the job description. -
For some roles, we can support relocation logistically, for example with documentation, timing, and onboarding.
If you’re applying from abroad or from a different city, let us know your situation and we’ll be transparent about what we can and can’t provide for that specific role. -
We recommend submitting your CV/resume in English, as it’s the main working language for most teams and interviews.
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People usually dress smart-casual. Aim for neat and professional.
One last thing..
We're keen to gather your feedback after this experience! As a part of our continuous improvement strategy, we’ll send you a survey that helps us collect insights and take the best care of our candidates. Thanks in advance for your help! 👋
