The Trustpair Candidate Guide
Want to know what to expect during your interviews with Trustpair? Read on to get prepared!
Hi dear candidate, welcome to Trustpair!
We’re delighted to support you in your journey through our recruitment process. Our goal is to offer you a first-class candidate experience!
We’ve created this interview guide to help you in preparing for our recruitment process. We'll explain the purpose and structure of each stage, so you have a clear understanding of the reason behind the different interviews you may take part in.
We’ll do our best to answer any questions you may have and provide just the right amount support you need!
Our Candidate Journey
So first things first, what does the hiring process look like at Trustpair?
We designed our recruitment process to be consistent and well-organised, embodying our values and ways of working. We hope you like it!
Equity is of huge importance at Trustpair, that's why we operate a standardised, 4 step process for all candidates and roles. Our aim is to provide you with the opportunity to experience what its truly like to work at Trustpair through the different interactions you'll have.
Each stage consists of a different discussion, helping us to assess different aspects of your profile, skills and potential. You’ll meet several people at Trustpair along the way, helping you to envisage being a part of the company.
We’re proud to report that our average ‘Time To Hire’ is 27 days (this is the time it takes to move candidates through the process from Application to Offer), but if you need any extra time, we’ll be more than happy to accommodate!
Trustpair Seminar 2024
Product Demo
Get prepared for each interview
Screening Call
This is a 30 minute discussion with our Talent Acquisition team.
The purpose of this step is for us to get to know one another better; discussing your experience, the role you may have applied to and giving you information & context on Trustpair.
This call is as much for you as it is for us - assessing the mutual feeling is key here!
Top tips: show curiosity, understand our company mission, share your motivation and ask questions!
Experience Interview
The second stage is where you’ll meet your future manager in a 1-1 discussion.
Expect a deeper discussion about your experience, past achievements and future aspirations. This is the ideal moment to ask any technical or specific questions about the job you’re interviewing for.
Your future leader will be the one to support you in all your amazing achievements, so it's an important stage!
Top tips: share concrete examples of experience, be transparent, concise and ensure you have enough context on the role.
Case Study
Here is where we assess your hard skills relating to the role you are interviewing for.
We have designed each case study with one goal in mind: to understand how you would approach an issue you might come across in your role at Trustpair, and see the strategic recommendations you’d provide to solve it. This typically involves a business case presentation, or technical test.
Please be assured that this is not a trap! We really do respect your personal time and appreciate the investment you make at this stage.
Coffee Fit
Now that the technical rounds are out of the way, we want to tell you more about the culture at Trustpair!
You’ll have a chat with two future colleagues who are Trustpair ambassadors. The discussion will be based on our values, with structured questions used to assess the fit. We'll give you great insight on how our Trusteam bring our values to life through the work they do.
Want a preview of who we are? Click on the video below!
Cofounder Interview
You’ve made it to the last step, congrats!
By now, you’ve met quite a few people in our team and hopefully learned a lot of exciting things about Trustpair. There’s just one last meeting to have, and that’s with the very people who built the company: our Co-Founders!
To tell you more about our history, our purpose and future aspirations, there’s no better person than one of our Co-Founders! Meet Baptiste, Simon or Alex to wrap up the recruitment process at Trustpair.
Our Values
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We have each other's back
We make sure everyone feels good and valued.
Before making any decision, we think about what the impact on the people around would be.
We go above and beyond to help people around us whenever we can.
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We commit to each other
People can count on each other when needed, in easy or more complex situations.
We commit to the company, to our projects and to the team around us.
We succeed through collaboration.
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We explore new paths to find the right one
We love to read, gather new ideas and experiment with new technologies and methods.
We observe, understand and create: 3 things found in an adventure.
If the solution does not exist, we create it ourselves.
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We move forward with persistence
When we start something, we see it through.
Rigor and discipline is our key to success.
We challenge the status quo, again and again.
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We speak our mind, honestly & respectfully
We say what we mean, and we mean what we say.
When we’re not aligned with decisions, we are open about it.
We share and welcome feedback respectfully to keep improving.
Set yourself up for success
Trustpair is growing and evolving at a fast pace, we've doubled in size and are on our journey to being a global market leader!
As we do that, we want to offer our candidates a qualitative experience, to help them clearly understand who we are and what we do.
Our team is one of our greatest assets and we want to grow it by hiring in a human-first way, with meaningful interactions. We're convinced this leads to a positive experience for you: our candidate!
To set yourself up for success we strongly recommend that you prepare for all your of interviews, so you feel relaxed and confident going into them. By now you should understand the purpose of each stage and the different types of discussions you’ll have. Here are our final pieces of advice:
FAQ
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We aim to respond within 2 working days.
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Absolutely! All interviews are scheduled based on availability. Certain stages are held on site or by video call. We understand everyone has commitments and are happy to accommodate!
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We try to be as efficient as possible through the process, and aim to give you feedback no later than 2 days after each step.
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Our team, of course! 😁
Depending on your location and contract type, there are different perks and benefits.
You'll find more details about that here. -
During our interview we’ll share an interactive organization chart with you, which was prepared especially for our candidates!
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Each of our job offers state the remote policy, just look at the job description of the role you're interviewing for.
Overall, we’re quite flexible when it comes to working hours, it’s just a matter of discussion with your team, manager and other stakeholders. We value work-life balance highly, so it’s important for us that our employees are fulfilled.
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We’re so glad you asked! Learn more about how it began, right here.
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- Our careers site has lots of information on life at Trustpair
- Our content team frequently post on our LinkedIn page
- And finally, our WTTJ page
One last thing..
We're keen to gather your feedback after this experience! As a part of our continuous improvement strategy, we’d love to collect your insights and send you a survey that will help us in taking care of our candidates. Thanks in advance for your help! 👋
