People Ops Apprentice M/F/X
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Trustpair empowers large global companies to eliminate vendor payment fraud with a market leading account validation automation platform. Trustpair serves over 300 enterprise customers, helping finance teams protect against 100% of fraud attacks.
The company’s global presence includes offices in New York City, Paris, and Milan. Our team is composed of 100+ employees with 15 different nationalities who are dedicated to payment security. Trustpair raised 20 million euros to accelerate international growth, and equip finance leaders with the tools needed to tackle sophisticated fraud tactics such as AI, deepfakes, cyber attacks, and more.
About the role
An exciting opportunity has opened up at Trustpair and we're searching for our next People Ops Apprentice!
This role is part of our People team and reports to Maëva, our People Development Manager. As a People Ops Apprentice, you'll have the opportunity to explore a broad scope of responsibilities, maintaining a very high standard of HR processes & office management. You'll collaborate across all teams and with many managers at Trustpair, providing a 360° view of People Operations in an international and ambitious scale-up.
This role is for a 1 or 2 year apprenticeship only. Candidates must be based in Paris and available for 3 weeks in company / 1 week in school per month.
What you'll do:
HR admin & payroll (Europe & US):
- Preparing payroll processes (collecting variable elements, adding new joiners and following up on departures, etc)
- Preparing HR administration documents (contracts, amendments, regulatory documentation, etc)
- Answering ad-hoc requests from employees
Happiness management:
You will contribute to increase the team’s sense of belonging at Trustpair, through the implementation of key events and culture-focused initiatives.
- Suggesting and contributing to the organisation of internal events (monthly aperos, parties, seminars, etc.)
- Setting up team building activities (seminars, random lunches, vis-ma-vie, virtual games, competitions, sports tournaments)
Office Management:
You will contribute to maintain a high level of satisfaction when it comes to Trustpair's working environment; managing warm and welcoming offices.
- Taking care of our Paris office by ensuring we maintain a high-quality, functional and clean working environment
- Supervising any repair work, identifying providers, finding solutions for day-to-day problems…
- Bringing your positive thinking and sharing new ideas to ensure our offices are a fun, pleasant place to work
- Managing inventories and purchasing (office supplies, IT equipment, snacks and beverages) based on consumption and arrivals
- Benchmarking providers for different supplies
- Welcoming external visitors (partners, providers, candidates)
Why join Trustpair? A list of our perks here!

Must Haves
- You already have one professional experience of 3-6 months (internship or apprenticeship) in HR, ideally in a start-up / scale-up environment
- You are currently studying for a Bachelor/Master 1 in HR / Business Administration / Office Management at University or Business School
- You are an expert of the Google Suite / Office Pack and you are eager to discover and use new IT tools (Notion, slack…)
- You are detail-oriented and rigorous (you always double check the information you share)
- You’re autonomous in finding solutions to problems and also have strong interpersonal / relationship skills to work cross-team
- You have strong organisational skills
- You are curious, positive and full of energy
- You have excellent communication skills, both written and oral, in French & English
Recruitment Process
- First call with Aicha, Talent Acquisition (30min)
- Experience interview with Céline, VP People (1h)
- Case study interview with Céline, VP People, and Maëva, People Development Manager on site (1h)
- Coffee fit with two members of the team
- Cofounders interview with Alexandre
Equal Opportunity Statement
Trustpair's policy is to provide equal employment opportunity in all of our employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category.
Applicants for all positions in Trustpair must be legally authorized to work in the country which they are applying for or be a citizen from Schengen / EU zone. The verification of employment eligibility will be required as a condition of hire.
- Department
- People
- Locations
- Paris | Headquarters
- Remote status
- Hybrid
Paris | Headquarters
Workplace & culture
The team working at Trustpair are all different, coming from very diverse backgrounds, countries, companies and work environments. As Trustpair evolves, so do our teams! Since 2017, we've developed structured departments that are set up for success through the processes, methodologies, training and tools we use.
We work hard, have ambitious goals, but we also have a lot of fun together. The Trusteam and the quality of our interpersonal relationships is frequently mentioned as one of our strongest assets.
Good to know
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Strong international development (current focus on Europe & the USA)
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Excellent business prospects: strong product, strong market fit, no client churn
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Excellent work-life balance with initiatives in place to support
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Flexible remote policy for all employees
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Central offices in Paris & NYC
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Ambitious & exciting work environment; opportunity to work on many initiatives
People Ops Apprentice M/F/X
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